MustangPay is a payment platform created by a team of technical experts, designed to provide customized payment solutions for both business clients (B2B) and consumers (B2C). For merchants, our services help them manage payment processes, enhance transaction security, and optimize business decisions through data analysis. For consumers, we ensure that the payment process is not only fast but also secure, enhancing the overall shopping experience.

MustangPay serves as a payment service provider for a variety of businesses, handling transactions securely on their behalf. When you make a purchase through a merchant that uses our platform, the transaction is processed by MustangPay, which is why our name appears on your billing statement instead of the merchant's. If you see MustangPay on your statement and want to confirm the details of the transaction, please refer to the SMS or email notifications sent by the merchant that you received at the time of purchase. These communications provide further details to help you recall the specific transaction facilitated through our service.

At MustangPay, the security of your transactions is our top priority. We utilize 3D Secure (3DS) verification technology and strictly adhere to the Payment Card Industry Data Security Standards (PCI DSS) to protect every transaction, ensuring your payment information is completely secure.

If you have any questions or concerns about a particular transaction, please provide the specific order number, date, and amount, and contact us as soon as possible through our customer service channels at support@mustangpay.co.za. Our team will respond promptly to your inquiry and provide the necessary assistance to resolve your concerns.

If you experience any issues while using MustangPay, you can seek assistance from our customer support team at any time. We offer multiple contact methods, including email and online chat services, to ensure your payment experience is smooth and worry-free.

Our fees vary depending on the type of transaction and the services used. For detailed information on our pricing structure, please visit our Pricing page or contact our sales team at support@mustangpay.co.za.

Payment fluctuations can occasionally occur due to temporary issues in the payment processing system. If you encounter difficulty, we recommend trying the transaction again after some time or using an alternative payment method. Should the problem persist, please contact our support team for further assistance.

Complete our business enquiry form and one of our sales team members will contact you during office hours.

MustangPay supports a wide range of businesses, including e-commerce, retail, hospitality, digital services that require secure, reliable, and user-friendly payment processing with reliable support, fraud prevention, and seamless integration. To become a merchant, your business must comply with MustangPay’s terms of service, provide the necessary documentation, and operate within industries that align with local and international regulations. Restricted industries, such as illegal or high-risk activities, may require additional review or may not be supported.